Boomerang Videogame Rentals

[arry_g]

Are they good? Recommend or not?

[Beck]

I wouldn't, I tried them over the summer with the most expensive package. During the trial I got 2 ps4 games, as soon as I paid the games stopped coming. I cancelled my account after 7 working days of no games being despatched, even though they were classed as being in stock. The games on my list were on both generations of console so it's not like I was only after the high demand games.

The lad on the phone was very apologetic and suggested to try again in six months to a year. He mentioned that since the new consoles they had been overwhelmed with new accounts.

[AndyKurosaki]

Hell Yeah I'd recommend them. Started using them when Lovefilm dropped their game rental with no warning (wankers). It's a brilliant service, get two disks at a time, with a far better priority set-up than lovefilm. Got a disc lost in the post, and they sorted it no bother.
Personally I think they do an excellent job.

[mikeleddy83]

Well recommended, the new titles are hard to get hold of but I've had a solid game a week since I started 2 months ago. I've dodged a bullet by renting Akiba's Trip so that's about the best recommendation I can give!

[mikeleddy83]

Not sure how many of you folk are subscribed to boomerang but there's been some nasty stuff going on there lately and I'm sadly one of the victims. Supposedly their customer details got leaked resulting in a nice collection of EE store purchases on my bank statement over that last few days. I'm lucky to have seen it early and I noticed on Sunday night but after listening to a podcast today (CGUK) after worrying about how my details got out there it's almost confirmed that this is the source of the problems.

Check your bank accounts, hopefully no one's been hit but even then I'd suggest getting your card cancelled as more seem to be cropping up by the day. Sadly this marks the end of my time with boomerang as it's a bit too much for me (I only got 2 hours sleep before work).

[AndyKurosaki]

I'll keep an eye on it, but I'm not jumping to "cancel credit card" conclusions yet. I'm off on holiday on Sunday, don't have time for that shit.

[AndyKurosaki]

Fuck me, they hit my account this morning. Multiple £20 hits at Casinos in Gibralter. Fuck you Boomerang.

[Alex79]

Shit, what a pain just before your holiday. Hope it's sorted ASAP.

[AndyKurosaki]

Cancelled my card this morning, they mentioned multiple transactions (Weight Watchers, Sports Direct, William Hill). Some went through, some didn't. Went to the bank to get a statement printed, but the dodgy transactions were not there yet. To claim the money back, I need that statement. But I'm off on holiday to New York then the Carribean from Monday, and won't get back until February 1st. So I can't do anything until then. Then, I'll have to check my statement, call the fraud line, request some forms, and claim the money back. Which can take at least 10 days. I'll get it back, as I got hacked many years ago.
But now I'm struggling to sleep. I have bills to pay, set up as Direct Debits. If these fuckers cleaned me out, that'll be a ball ache.

And Boomerang's customer service is an absolute fucking joke. They've known about this for days, and said NOTHING to their loyal customers. Flat out deny it's their fault. And then, when you cancel your subscription (and you best fucking believe I have), they say "if the games you return don't arrive, you may be charged the full price". Good fucking luck getting any money out of me. Do they seriously think I'd hand over my new card details???

And yet still, on Twitter, you get total idiots saying "I got scammed, for whatever ammount. But I won't cancel. Unless it happens twice". Are you people insane??????

Fuck Boomerang. I hope this fiasco puts the motherfuckers out of business. I'm that pissed off.

[mikeleddy83]

I cancelled the card and nothing has happened since, as long as your card is cancelled you should be stuck with what damage has been done to reclaim when you get back. Just tell them to cancel any pending payments that don't fit. It's the first time this has happened to me and being so cautious with my details I can almost guarantee it's Boomerang that leaked the details.

Enjoy the holiday, at least your card is cancelled and the chances of any more damage are minimal.

[AndyKurosaki]

It's 100% Boomerangs fault, and their utter silence speaks volumes. I've tweeted and emailed them, nothing. Fuck them, I hope this bankrupts the cunts.
Yeah I want to know just how much I got scammed for, some poor sods have been hit for £1000/£2000. My bills are paid with direct debit, if I've been screwed over that much it'll be a right ball ache. But my brother has volunteered to sub me some cash if that's the case. Can't find out my actual balance til my new card arrives. And i'm off tomorrow lunchtime.

Anyway, we will see what happens. I'm certainly warning as many people off their pathetic, still fucked service as I can.

[Beck]

Did you get this sorted Andy? My card has been fraudulently used by someone in Scunthorpe for over £300 this week so can understand how frustrating it can be. I'm not sure how they got my details as I only use that card for cash with drawls. My bank spotted it quickly and will refund me all the money.

[AndyKurosaki]

Seriously? I live in Scunthorpe. It wasn't me, honest
Got back from my holiday and checked my statement, I only lost £30 to a Weightwatchers. I had a letter from Barclays Fraud, they'd stopped £150's worth of gambling transactions.

Boomerang have ignored all my tweets, and my email. Their website is still dodgy. And still, STILL, people are rushing to sign up with them. Just look at their Twitter account. It's utterly unbelievable.
They are a fucking clueless bunch of cunts.
AVOID THEM LIKE THE PLAGUE!!!!!

[Alex79]

Write to Watchdog on the BBC. Seriously, it would be quite amusing to see this on TV.

[AndyKurosaki]

It's amazing the gaming community isn't baying for their blood. Most of their Twitter feed is people asking how to join up, or when they will take paypal.
I wouldn't these fucking wankers with a KitKat, never mind my bank information. 2 years I was with them, and no apology email to any of their customers, no explanation, no nothing. Cunts. Useless, idiotic cunts.

[Beck]

Sounds like they are in over their heads :/ it's good you got your money back